How it works
Most people go through property damage once. Here's exactly what happens, start to finish.
You call. We ask what happened, where, and whether anyone is at risk.
We assess. We find the source, measure moisture or damage, and photograph everything.
We stabilize. Extraction, drying, board-up or containment — whatever stops the damage spreading.
We document. Photos, moisture logs and an itemized estimate your insurance adjuster can review.
We restore. Cleaning, removal and repairs, with licensed trades for the rebuild.
Working with your insurance
You own the claim; we make it easier to support. We send your adjuster the documentation and estimate for the work, answer their questions about scope and pricing, and keep you copied.
We don't negotiate or settle your claim — that's between you and your insurer, or a licensed public adjuster if you hire one.
Pick your situation
Water damage — leaks, burst pipes, floods, sewage
Fire and smoke — soot, odor, wildfire smoke
Mold — visible growth or a musty smell
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Either. What matters most is stopping the damage — most policies expect you to take reasonable steps to prevent it from getting worse. Call us for that, and open your claim the same day.
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No. In California, an insurer may recommend a repair company only if you ask for one, or after telling you in writing that you have the right to choose your own (10 CCR §2695.9).
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You get a written estimate before any work beyond emergency mitigation. California caps home-improvement down payments at $1,000 or 10% of the contract price, whichever is less.
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Drying often takes three to five days. Mold work and repairs depend on the scope; you get a schedule with your estimate.