Burst pipe? What to do in the first hour
Water on the floor and more coming? Here's your first hour after a pipe bursts: stop the water, stay safe, document the damage and get drying started.
After a house fire: what happens next, step by step
A house fire turns everything upside down. Here's what to do first, what to throw away, and how the fire damage restoration process works, step by step.
Does bleach kill mold? What actually works
Bleach can kill mold, but killing isn't the goal. Here's what EPA and CDC actually say, what to do about moldy drywall, and when a job is too big to tackle yourself.
How long does water damage take to dry?
Days or weeks, depending on what got wet, how much, the air and the equipment. Here's how pros decide something is truly dry, and why fans alone fall short.
Wildfire smoke damage: cleaning up a house that didn't burn
The fire missed your house, but the smoke didn't. How to clean up ash safely, handle HVAC, fabrics and food, and document smoke damage for your claim.
Do you need a mold test? When testing helps and when it doesn't
Seeing mold? You usually don't need a test. Here's when mold testing actually helps, what air and surface samples can't tell you, and what California renters should know.